Returns & Exchanges
At Daniella Draper, we want you to be completely satisfied with your handcrafted jewelry; therefore, we offer a 14-day return period for a full refund or exchange on all non-personalized items.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive your unique authorization code.
Secure Packaging
Place the jewelry in its original branded box and ensure it is safely packed in a padded envelope to prevent damage during transit.
Ship the Item
Affix the provided shipping label and drop your package off at any authorized courier location, ensuring you retain your proof of postage.
Quality Inspection & Refund
Once our workshop receives your return, we will inspect the item and process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing